Privacy Policy

A legal disclaimer

TutorLink ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and store your information when you use our website or services.

1. Who We Are

TutorLink is a UK-based tutoring platform operated by a sole trader. We connect students and parents with freelance tutors for online and in-home tuition services.

2. What Information We Collect

We may collect the following personal data:

Name, email address, phone number
Location/postcode
Student age and educational level
Tutor qualifications, DBS status, hourly rates
Payment and booking details (processed via Stripe)
Communication and feedback submitted through the platform

3. How We Use Your Information

We use your data to:

Facilitate bookings between students and tutors
Process payments securely
Provide customer support
Improve our services
Send relevant communications (you can opt out anytime)

4. Legal Basis for Processing

We process your data under the following lawful bases:

Contractual necessity (e.g., to provide tutoring services)
Legitimate interest (e.g., to improve user experience)
Consent (e.g., for marketing emails)

5. How We Store and Protect Your Data

Your data is stored securely on trusted third-party platforms with GDPR-compliant safeguards. We do not sell or rent your personal data.

6. Sharing Your Data

We only share necessary information with:

Tutors (for student/tutor matching)
Payment processors (e.g., Stripe)
IT service providers (for hosting and maintenance)

7. Your Rights

Under the UK GDPR, you have the right to:

Access the data we hold on you
Request correction or deletion
Object to or restrict processing
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us at: [info@mytutorlink.co.uk]

8. Cookies

We use cookies to improve your browsing experience. You can control cookie preferences through your browser settings.